You have 45 days to make a return. You must send back and upload the return tracking number within 45 days after the purchase date. The product(s) should not be used, worn, or washed. Return will not be possible if you made any damage to the product(s). All the original tags should be attached to the product(s) upon return and state of the packaging of products should not be damaged.
The return of cosmetic products is not possible if the hygiene seal is opened.
If you receive faulty or broken product(s), you must inform the customer service within 24 hours of the purchase.
The refund payment for your product(s) will be sent to you by the same payment gateway you purchase, within 10 days.For a refund request, you must sign in to your DEALIYOH account and request the return. You have to explain everything and follow the information there. Once, it is successfully done, you will receive the return-label which you can use to send the package back.Once returns are received they will be inspected and processed within 10 business days. When your return processing is complete we will issue your refund back to your original payment method. Refunds generally process within 10 business days depending on your bank or financial institution.
Items returned are fully refundable as long as the items are returned in the condition they were delivered in. Depending on the condition that the item is received (i.e. damage to the package, water damage, intentional damage, signs of use, etc.), we reserve the right to issue a partial refund or return the item back to you and not issue a refund for the purchase.
The return cost of defective items or items shipped in error will be paid by Dealiyoh but cost of Items returned because of customer preferences/change of mind will not be covered and customer will have to pay themselves. We will always do our best to provide exchanges or replacements when requested.